Privacy Policy

Collection of Personal Data

At Museum Mors, we collect and process personal data about you to provide the best possible service.
This occurs when you, as a customer, visit our website and booking page, purchase an experience gift, book an experience, sign up for our newsletter, join a waiting list, or similar activities.

When Visiting Our Website
When you visit our website or booking page, we collect information transmitted from your device—computer, mobile, or tablet. This may include data such as your device ID, IP address, device type, browser type, duration of visit, geographic location, preferences, or details about your use of the site. These personal data are also collected via cookies and tracking URLs. The data is collected and anonymized.

When Making a Purchase at Museum Mors
When you make a purchase on our site, it may be necessary to collect various data about you. The amount and type of data may vary depending on the situation. Typically, we collect your basic information, such as name, address, email address, phone number, financial information, IP address, and other details required to process the transaction.
After completing a purchase, we send important information via the details you have provided, typically through the email address and phone number you shared with us.

Transfer of Personal Data to Third Parties
Internally, we handle personal data within our booking system and other systems used to manage our business operations. These systems are designed to handle inquiries, information, and customer service related to your purchase of experiences with us. These systems can process all the personal data we collect.

Data Retention
We retain your personal data as long as necessary and permitted by applicable law.
We are committed to protecting your personal data and implement various measures to safeguard against unauthorized access, loss, destruction, or disclosure of your personal data.

Your Rights and Withdrawal of Consent
You can contact us at any time to withdraw your consent for the storage of personal data by emailing us.
Personal data necessary for fulfilling an agreement with you may be stored and processed without consent. If we collect and process personal data for other purposes, your explicit consent is required, such as when signing up for our newsletter.

Complaints About Data Processing
If you wish to file a complaint about our handling of your data, please contact:
The Danish Data Protection Agency
Carl Jacobsens Vej 35, 2500 Valby, Denmark
Phone: +45 33193200
Email: dt@datatilsynet.dk